PRIVACY POLICY
RadOS — Powered by Digital Radule
Operated by Monteshed LLC
Last updated: May 2025
1. INTRODUCTION
Welcome to RadOS, a white label platform operated by Monteshed LLC, a Wyoming limited liability company trading as Digital Radule ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use RadOS and any associated services, courses, and digital products delivered through this platform.
By accessing or using RadOS you agree to the collection and use of your information as described in this policy.
2. WHO WE ARE
Legal entity: Monteshed LLC Brand: Digital Radule / RadOS Contact: students@radulevucetic.com Website: www.digitalradule.com
RadOS is a white label platform built on System.io technology. System.io is our platform provider and data processor. Their privacy policy is available at systeme.io/privacy-policy.
3. WHAT DATA WE COLLECT
We collect the following personal data when you register, purchase, or interact with RadOS:
Data you provide directly:
Full name
Email address
Phone number (where provided)
Billing address
Payment information — processed securely by our payment provider. We do not store card details directly.
Profile information you add to your account
Content you create, upload, or share inside the platform
Messages sent through platform communication features
Data collected automatically:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on them
Login times and activity patterns
Referring website or source
Cookie data
Data from third parties:
Payment processors such as Stripe — transaction confirmation and billing details
Analytics providers — aggregated usage data
4. HOW WE USE YOUR DATA
We use your personal data for the following purposes:
To create and manage your RadOS account
To process and fulfil your purchase of courses, memberships, and digital products
To deliver digital content and course access
To send transactional emails — purchase confirmations, access details, receipts
To send marketing communications where you have opted in
To provide customer support and respond to your enquiries
To personalise your experience on the platform
To improve our products and services
To prevent fraud and maintain platform security
To comply with legal obligations
Legal basis for processing (GDPR):
Contract performance — processing necessary to deliver services you have purchased
Legitimate interests — improving our platform, preventing fraud, communicating with users
Consent — marketing communications and non-essential cookies
Legal obligation — compliance with applicable law
5. COOKIES
RadOS uses cookies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences and understand how you use the platform.
Types of cookies we use:
Essential cookies — required for the platform to function correctly
Analytics cookies — help us understand usage patterns
Marketing cookies — used to deliver relevant communications
You may disable cookies in your browser settings. Some features of RadOS may not function correctly if cookies are disabled.
6. DATA SHARING AND THIRD PARTIES
We do not sell your personal data. We may share your data with the following categories of third parties solely to operate and deliver our services:
System.io (ITACWT Limited) Our platform provider. System.io processes data on our behalf as our data processor. Their servers are hosted by Amazon Web Services in Ireland. Data is stored within the European Union and encrypted at rest. For full details see systeme.io/privacy-policy.
Stripe Our payment processor. Stripe handles all payment transactions securely. We receive only transaction confirmation and basic billing details. Stripe's privacy policy is available at stripe.com/privacy.
Email service providers We use email platforms to send transactional and marketing communications. These providers process your name and email address on our behalf under confidentiality agreements.
Analytics providers We may use analytics tools such as Google Analytics to understand platform usage. These tools collect anonymised usage data only.
Legal requirements We may disclose your data where required by law, court order, or regulatory authority.
We will never share your personal data with third parties for their own marketing purposes without your explicit consent.
7. INTERNATIONAL DATA TRANSFERS
RadOS is operated by Monteshed LLC, a Wyoming USA company. Our platform data is processed by System.io and stored on Amazon Web Services servers in Ireland within the European Union.
If you are located in the European Economic Area, United Kingdom, your data is processed in accordance with GDPR requirements. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
8. DATA RETENTION
We retain your personal data for as long as necessary to:
Provide the services you have purchased
Comply with our legal and accounting obligations
Resolve disputes and enforce our agreements
When data is no longer required, we securely delete or anonymise it so it cannot be reconstructed or retrieved.
If you cancel your account or membership, we will retain your data for a period of 12 months before deletion, unless you request earlier deletion or we are required by law to retain it longer.
9. YOUR RIGHTS
Depending on your location you have the following rights regarding your personal data:
Right of access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your personal data where we have no legitimate reason to continue processing it
Right to restriction — request that we limit how we use your data
Right to data portability — request transfer of your data in a machine-readable format
Right to object — object to our processing of your data based on legitimate interests
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
Right to lodge a complaint — you have the right to complain to your local data protection authority
To exercise any of these rights please contact us at hello@digitalradule.com. We will respond within 30 days.
10. CHILDREN'S PRIVACY
RadOS is not directed at anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from someone under 18 please contact us immediately at hello@digitalradule.com and we will delete it promptly.
11. SECURITY
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
Encrypted data storage via System.io and AWS infrastructure
Secure HTTPS connections across the platform
Access controls limiting who can view your data internally
Regular security reviews of our platform provider
No system is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the security of your account credentials.
12. THIRD PARTY LINKS
RadOS may contain links to third party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third party sites you visit.
13. MARKETING COMMUNICATIONS
We may send you marketing communications about our products and services where you have opted in or made a purchase from us.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at hello@digitalradule.com.
Unsubscribing from marketing communications does not affect transactional emails related to your account or purchases.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do we will update the date at the top of this page. Where changes are significant we will notify you by email or by a prominent notice on the platform.
Your continued use of RadOS after any update constitutes your acceptance of the revised policy. We recommend reviewing this policy periodically.
15. CONTACT US
For any questions, concerns, or requests relating to this Privacy Policy or your personal data please contact us:
Email: hello@digitalradule.com Website: www.digitalradule.com Legal entity: Monteshed LLC Brand: Digital Radule / RadOS
We aim to respond to all privacy-related enquiries within 30 days.