RadOS Academy

Mastering RadOS: the complete 18-lesson course

Every part of the platform, explained step by step — in the order most businesses actually build them. Start at Lesson 1 if you're brand new, or jump straight to the topic you need from the menu.

18lessons
6core sections of RadOS covered
0jargon you need to know beforehand
Lesson 01

Overview of the platform

Before you build anything, get oriented. This lesson is a guided tour of your RadOS dashboard: what you see when you log in, where every tool lives, and how the pieces fit together. Every screenshot is from a real RadOS account.

▶ VideoPrefer to watch? The full tour in a 1-minute video. Every screen is also shown in the written guide below.

Your Dashboard

After you log in you land on your Dashboard, a snapshot of how your business is doing:

  1. Date range (top right): choose which period the numbers cover.
  2. Sales: revenue for the selected period.
  3. New leads: how many new contacts joined your list.
  4. Live updates: a running feed of new contacts and sales as they happen.
RadOS dashboard with date range, Sales, New leads and Live updates highlighted
(1) Date range, (2) Sales, (3) New leads, (4) Live updates
Brand-new account? Every box will say "No sales for this period" and "No updates yet". That's normal. The numbers fill in as soon as your first funnel starts collecting leads.

The top menu: where everything lives

Every tool in RadOS sits in the top menu bar. Click (or hover over) any item to open its sub-menu.

Top menu bar highlighted
Dashboard · CRM · Sites · Emails · SMS · Automations · Assets · Sales
  1. CRM: your people. Contacts (everyone on your list), Tags (labels that organise them), Pipelines (track deals and clients) and Calendar (bookings).
    CRM menu open
    CRM → Contacts, Tags, Pipelines, Calendar
  2. Sites: your pages. Websites, Sales funnels, Link in bio and Blogs.
    Sites menu open
    Sites → Websites, Sales funnels, Link in bio, Blogs
  3. Emails: Newsletters (one-off broadcasts), Campaigns (automated sequences) and Statistics (opens and clicks).
    Emails menu open
    Emails → Newsletters, Campaigns, Statistics
  4. SMS: SMS Templates and their Statistics.
    SMS menu open
    SMS → SMS Templates, Statistics
  5. Automations: Rules (simple "when this happens, do that") and Workflows (multi-step sequences).
    Automations menu open
    Automations → Rules, Workflows
  6. Assets: what you sell and deliver. Physical products, Coupons, Courses, Communities and Files.
    Assets menu open
    Assets → Physical products, Coupons, Courses, Communities, Files
  7. Sales: your money. Orders, Transactions and Subscriptions.
    Sales menu open
    Sales → Orders, Transactions, Subscriptions

Your account settings

  1. Click your profile picture in the top right, then Settings.
    Profile menu open with Settings and Logout
    Profile picture → Settings
  2. The left column lists every settings area: Profile, My plan, Payment gateways, Emails, Custom domains, Integrations, Workspace members and more. Fill in your Profile first: this information appears on your invoices.
    Settings page with the settings menu highlighted
    The Settings menu
The four building blocks: Funnels move visitors toward an action, Contacts & Tags organise everyone on your list, Automations run rules in the background, and Courses deliver your content. Most businesses build in this order: a funnel to capture leads, emails to nurture them, an offer to sell, then automations to tie it together. This course follows the same order.
Lesson 02

Managing your contacts

Every lead and customer lands in your Contacts list. Tags keep that list organised. RadOS doesn't use separate lists at all, just tags. In this lesson you'll add a contact by hand, see how importing works, and filter and bulk-edit your list.

▶ VideoPrefer to watch? The whole lesson in a 1-minute video. Every step is also in the written guide below.

Part 1: Add a contact by hand

  1. Go to CRM → Contacts. You'll see everyone on your list with the date they registered and their tags. Click Add contacts in the top right.
    Contacts list with the Add contacts button highlighted
    CRM → Contacts
  2. Choose Create contact (one person) or Import contacts (a whole list from a CSV file).
    Add contacts menu with Create contact and Import contacts
    Add contacts → Create contact
  3. Fill in the Email (required) and First name / Last name. In the Tags box, pick one or more tags. Further down you'll find Address and Custom fields. Click Save.
    Create contact form with email, name and tags filled in
    (1) Email and name, (2) Tags, (3) Save
"This email address is invalid…"? RadOS checks that the email's domain can actually receive mail. Made-up addresses like name@example.com are rejected. Use a real address.
Invalid email error message
The invalid-email warning
  1. A green confirmation appears and the contact shows up in your list with its tags.
    Contacts list with the new contact and a success message
    (1) The new contact, (2) the confirmation
  2. Click any contact to open their profile. On the left you'll see their Tags (click + to add one, × to remove it, or Tag history to see changes) and contact data. The tabs on the right show their Subscriptions, Payments, Emails, Campaigns, Courses, Automation tasks and more.
    Contact profile with Tags and activity tabs highlighted
    (1) Tags, (2) the contact's activity tabs

Part 2: Import a list

  1. Go to Add contacts → Import contacts. Drag in a CSV file (or click to upload). The first row must contain the column names. Need a template? Use Download our sample CSV file.
    Import contacts page with upload area and instructions
    (1) Upload area, (2) the import steps
  2. Follow the three steps on the right: upload the file, add tags (optional) and subscribe to a campaign (optional). Then, in the table, map the Email column, confirm the other fields and click to import.
Consent first: only import people who agreed to hear from you. Never use a purchased or borrowed list. RadOS may pause an import for manual review, and big lists may need gradual "warm-up" sending.

Part 3: Filter and bulk-edit

  1. Click Filter → Add condition → Tag, keep Tagged with and choose a tag. The list instantly shows only those contacts. Use Save filter to reuse it later.
    Filter panel set to Tagged with a tag
    (1) Filter button, (2) Tag → Tagged with → your tag
  2. Tick one contact, or the top checkbox to select everyone in the view. A bar appears at the bottom with Add tag, Delete tag, More and Delete.
    Contact selected with the bulk-action bar showing
    (1) Select contacts, (2) the bulk-action bar
  3. More lets you subscribe or unsubscribe the selection from a campaign, change their marketing-email status, or Export them.
    More menu with campaign, unsubscribe and export options
    More → bulk options
Why tags matter: without them, you can only email your whole list at once. With them, you can send a newsletter or start an automation for exactly the right group. You'll create your own tags in Lesson 18.
Lesson 03

Building a lead-generating funnel

Your first funnel should have one job: turn visitors into leads. In this lesson you'll build an opt-in page and a thank-you page, and set up an automation that tags every new lead automatically.

▶ VideoPrefer to watch? The whole lesson in a 1-minute video. Every step is also in the written guide below.

Part 1: Create the funnel

  1. Go to Sites → Sales funnels and click + Create. Give the funnel a name, keep your default domain, choose Build an audience ("Collect email addresses and build your email list") and click Create.
    Create funnel dialog with Build an audience selected
    (1) Name, (2) Build an audience, (3) Create
  2. Open the funnel. It comes with two steps: Opt-in page and Thank You / Download Page. With the Opt-in page selected, hover over a template and click Use template.
    Opt-in page template gallery
    (1) Opt-in page step, (2) Use template
  3. The Configuration tab shows the page Name and its URL Path (the end of the web address). Change the path to something readable if you like, e.g. free-guide.
    Opt-in page configuration with name and URL path
    (1) Name, (2) URL Path

Part 2: Check the form in the editor

  1. Click Edit page. Opt-in templates already include an email field and a button. Click any text to replace it with your own offer, then Save.
    Page editor with the email field and Save button highlighted
    (1) The email field, (2) Save
  2. Need a form on a page that doesn't have one? Scroll the Elements panel to Form and drag in Form, Form input, Button or Checkbox.
    Elements panel with the Form section highlighted
    Elements → Form
  3. Click a field to see its settings. Make sure one field has Input type: Email.
    Field settings showing input type Email
    (1) Input type: Email, (2) the selected field
"At least one email input is required"? Your form or button collects sign-ups but has no email field yet. Add one and the error disappears.

Part 3: Tag every new lead automatically

  1. Back in the funnel, open the Automation Rules tab and click Add rule. A rule has two halves: a Trigger (when this happens) and an Action (do this).
    Empty automation rule with Add trigger and Add action
    (1) Automation Rules tab, (2) Add trigger, (3) Add action
  2. Click Add trigger → Funnel step form subscribed. The funnel and step fill in automatically.
    Add trigger dialog with Funnel step form subscribed highlighted
    Trigger: Funnel step form subscribed
  3. Click Add action → Add a tag. (Other options here include Subscribe to campaign, Send email and Add to a pipeline stage.)
    Add action dialog with Add a tag highlighted
    Action: Add a tag
  4. Choose a tag, or type a new name to create one, then click Save rule.
    Completed rule with trigger, tag and Save rule
    (1) Trigger, (2) tag, (3) Save rule
  5. The rule is now Active. From now on, everyone who opts in is tagged automatically.
    Saved rule listed as Active
    The active rule
Good to know: the triggers in a funnel step only include events that fit that page (e.g. form subscribed, page visited). The central Automations → Rules section offers many more.

Part 4: Thank-you page and stats

  1. Click Thank You / Download Page and pick a template. New leads land here right after signing up, so it's the perfect place for a download button.
    Thank-you page template gallery
    (1) Thank-you step, (2) Use template
  2. Once traffic starts coming in, the Stats tab shows page views, opt-ins and conversion rate for each step.
    Stats tab with the funnel steps table
    (1) Stats tab, (2) views, opt-ins and conversion rate

The other tabs on a funnel step

  • A/B test: run two versions of the page and see which converts better.
  • Leads: everyone who opted in through this funnel.
  • Sales: every sale made through this funnel.
  • Deadline settings: a time-limited offer that redirects visitors once it expires.
Lesson 04

Building a funnel to sell products

Once you have an offer, the Sell funnel turns visitors into paying customers. Lesson 18 shows how to create the funnel and the main product step by step. This lesson adds the tools that raise your revenue per customer: a sales limit, an order bump and an upsell.

▶ VideoPrefer to watch? The whole lesson in a 1-minute video. Every step is also in the written guide below.

Before you start

Create a Sell funnel with a digital product and a price plan on its Order Form. The click-by-click walkthrough is in Lesson 18.

Part 1: Limit how many can be sold (optional)

  1. On the Order Form step, open Sales limit. Enter the maximum number of sales and choose the funnel step visitors are sent to once the limit is reached (for example a "Sold out" page). Useful for early-bird offers or limited spots.
    Sales limit section expanded
    Sales limit and the redirect step

Part 2: Add an order bump

An order bump is a small extra offer with a checkbox right on the order form, for example a €7 checklist added to a €27 guide.

  1. Scroll to the bottom of the Order Form settings. Below Coupons, click + Add order bump.
    Coupons section and Add order bump button
    (1) Coupons, (2) + Add order bump
  2. Under the new Order bump section, choose Digital product (or Physical product).
    Order bump offer type selection
    Order bump → choose the offer type
  3. Create the bump product with + Create new product, the same way as your main product. Then click + next to Resources (what the buyer gets) and + next to Price plans (the bump price).
    Order bump product with Resources and Price plans plus buttons
    (1) Add a resource, (2) add a price plan
  4. When both are filled in, click Save.
    Order bump with tag resource, 7 euro price plan and Save button
    (1) Resource, (2) €7 price plan, (3) Save
  5. "Changes saved" confirms it. The bump product is now locked in; use Edit product to change it later.
    Changes saved message and locked order bump product
    (1) Confirmation, (2) the saved bump
  6. Open Edit page and drag the Order bump element (in the Payment section of the elements panel) into the order summary. Without this element the bump won't appear on the page.
    Editor Payment section with the Order bump element highlighted
    Elements → Payment → Order bump

Part 3: Add an upsell

An upsell is a one-click offer shown right after payment, before the thank-you page.

  1. In the left panel, click + Add step and give the step a name.
    Create funnel step dialog
    Name the new step
  2. Open Type. You'll see every step type (opt-in pages, sales pages, order forms and more). Type Upsell to find it quickly.
    Step type dropdown
    The step type list
  3. Select Upsell, keep Choose a template and click Create.
    Upsell selected as step type with Create button
    (1) Type: Upsell, (2) Create
  4. The new step appears in the list. Hover over a template and click Use template.
    Upsell template gallery
    (1) The new upsell step, (2) Use template
  5. Under Choose offer type, attach the upsell product and price exactly as you did on the order form.
    Upsell configuration with offer type
    Attach the upsell offer
  6. New steps are added at the bottom. Drag the upsell so it sits directly below the Order Form and above the Thank You Page.
    Funnel steps with upsell between order form and thank you page
    Order Form → Upsell → Thank You Page
  7. In the upsell's editor, keep both buttons: Accept ("YES! I want this!") and Decline ("No thanks"), so customers can choose either path.
    Upsell page with accept and decline buttons
    Accept and Decline buttons
Order matters: the upsell must come directly after the order form. A downsell (added the same way, type Downsell) must come after the upsell.
Before you go live: make a full test purchase and check that the payment, the bump, the upsell and the confirmation emails all work together.
Lesson 05

Sending & managing your emails

Two tools cover everything: Newsletters for one-off emails to part of your list, and Campaigns for automated sequences, like a welcome series that starts when someone signs up.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Before you start: a sender address on your own domain

  1. Both tools live under the Emails menu.
    Emails menu with Newsletters and Campaigns
    Emails → Newsletters, Campaigns
  2. RadOS only sends from an address on a domain you own (for example info@yourbrand.com), not from Gmail or Yahoo. Go to Profile picture → Settings → Emails: click Setup domain authentication, enter your domain and add the DNS records it shows at your domain provider. Then click Click here to confirm your email address, add your address and click the confirmation link that arrives in that inbox. Both need to show Verified.
    Verified domain and sender address
    (1) Verified domain, (2) Verified sender address
Not sure about DNS? Your domain provider's support can add the records for you in a few minutes. Just send them the list RadOS shows you.

Part 1: Send a newsletter

  1. Go to Emails → Newsletters and click + Create.
    Newsletters page with Create button
    + Create
  2. Enter the Subject, check the Sender name, pick your Sender email address and choose an editor: Classic for simple, personal-looking emails, Visual for drag-and-drop layouts with images and buttons. Click Create.
    Create newsletter dialog
    (1) Subject, (2) Sender address, (3) Editor, (4) Create
  3. Add a short Preview text (shown next to the subject in the inbox), write the email in Body, and on the Recipients tab choose who gets it under Include these tags. Use Exclude these tags to leave people out.
    Newsletter editor with tags
    (1) Subject and preview, (2) Body, (3) Tags to include
  4. The Personalization tab lists codes like {first_name}. Put one in the text and every contact sees their own name.
    Personalization codes
    Personalization codes
  5. Open the arrow next to Save draft: Save and test sends a test to you, Save and send sends now, Save and schedule picks a date and time.
    Send options menu
    Save and test / send / schedule
  6. Confirm, and the newsletter goes out. The list shows how many emails were sent, opens and clicks.
    Confirm send dialog
    Confirm
    Sent newsletter in the list
    Sent
Exclusion always wins: a contact with even one excluded tag won't receive the newsletter, even if they also have an included tag.

Part 2: Build an email campaign (sequence)

  1. Go to Emails → Campaigns, click + Create, enter a Name, choose the Sender email address and click Create.
    Create campaign dialog
    (1) Name and sender, (2) Create
  2. Click the campaign name to open it.
    Campaigns list
    Your campaign
  3. Click + Create to add the first email (a "campaign step"): subject, sender and editor, then Create.
    Create campaign step dialog
    Subject, sender and editor
  4. Write the email.
    Campaign email editor
    The email
  5. Open the arrow next to Save draft and choose Save and publish.
    Save and publish option
    Save and publish
  6. Choose after which email this one is sent (empty for the first email) and the delay, for example 2 days after the previous one. You can also limit the time of day and days of the week. Click Activate.
    Activate dialog with delay settings
    Order and delay
  7. Repeat for every email in the sequence. Each one must show Active.
    Campaign email with Active status
    Active
Publish every email: activating the campaign isn't enough. An email left as a draft simply won't send, even while the rest of the sequence runs.
How do people get into a campaign? With an automation rule (see Lesson 6): for example "Form subscribed" → Subscribe to campaign.
Lesson 06

Automating your business

One simple logic runs the whole system: when something happens, RadOS does something, with no manual work. Use Rules for simple "if this, then that" automations and Workflows for multi-step sequences with waits and branches.

▶ VideoPrefer to watch? The whole lesson in a 1½-minute video. Every step is also in the written guide below.

Part 1: Automation rules

  1. Go to Automations → Rules. Every rule is listed with its Trigger, Action, Status and creation date, and you can filter by trigger, action or status. Rules you create inside a funnel step appear here too. Click + Create.
    Automation Rules list with filters and Create button
    (1) Filters, (2) your rules, (3) + Create
  2. A rule has two halves: the Trigger (when this event happens) and the Action (do this). Click Add trigger.
    Empty rule with Trigger and Action boxes
    (1) Trigger, (2) Action
  3. Choose a trigger. The list is grouped: Contact (tag added/removed), Forms & subscriptions (funnel, website, blog and link-in-bio forms), Courses (enrolled, module/lecture/course completed), Sales, Email (campaign completed, email opened, link clicked) and more (webinar registration, meeting scheduled, enrolled in community, page visited).
    Add trigger dialog with contact and form triggers
    Contact and form triggers
    Sales triggers New sale, Sale canceled and Subscription payment failed
    Sales triggers
  4. For example, pick New sale, then choose the Funnel and the Funnel step (the order form).
    New sale trigger with funnel selector
    New sale → choose the funnel
  5. Click Add action and choose what should happen: Subscribe to campaign, Send email, Send email to a specific email address (e.g. a sale notification to yourself), Send SMS, Add a tag, Remove tag, Add to a pipeline stage, Enroll in course, Grant access to a community, Send webhook and more.
    Add action dialog
    The action list
  6. Fill in the action (here: the tag to add) and click Save rule. Need several actions for one trigger? Click the + next to Action to stack more.
    Completed rule New sale to Add a tag with Save rule
    (1) Trigger, (2) action, (3) Save rule

Part 2: Workflows (multi-step automations)

  1. Go to Automations → Workflows and click + Create.
    Workflows page with Create button
    Automations → Workflows → + Create
  2. Give it a name and click Create. Click the workflow's name to open the builder.
    Create workflow dialog
    (1) Name, (2) Create
  3. The builder starts with Add a trigger, which is what kicks off the workflow.
    Empty workflow builder with Add a trigger
    The empty builder
  4. Pick a trigger (for example Tag added), choose its details and click Create.
    Workflow trigger list with Tag added
    Trigger: Tag added
    Tag added trigger with tag selected
    (1) Choose the tag, (2) Create
  5. The trigger appears at the top ("When this happens"). You can add alternative triggers with OR. Click the + below it to add the next step.
    Workflow with trigger and plus button
    (1) The trigger, (2) + add a step
  6. Each step is one of three types: Action (do something, e.g. send an email or subscribe to a campaign), Decision (split the path based on conditions) or Delay (wait before continuing).
    Add a step dialog with Action, Decision and Delay
    Action · Decision · Delay
  7. Add a Delay: choose the unit (e.g. Days) and amount (e.g. 3) and click Save. It appears in the path.
    Add delay dialog set to 3 days
    (1) 3 days, (2) Save
    Workflow with a 3-day delay step
    The delay in the path
  8. Add a Decision to branch. Conditions can check Contact fields, Tag, Email clicked, Email opened, Created at or Activity, and you can combine several (all must match) or add another group (OR).
    Create decision dialog with filter options
    Decision conditions
  9. When the workflow is built, activate it. New workflows start as Inactive.
Example workflow: Tag added "Lead" → wait 3 days (Delay) → has the contact got the "Customer" tag? (Decision) → if yes, unsubscribe them from the nurture campaign; if not, send a reminder email (Action).
Two limits worth knowing: a single trigger fires at most 20 times for the same contact, and the automation history on a contact is kept for 30 days.
Lesson 07

Creating & selling online courses

Host your content, control how fast students move through it, and get paid for access automatically. In this lesson you'll create a course, add a module and a lecture, activate everything, and attach the course to an order form.

▶ VideoPrefer to watch? The whole lesson in a 1-minute video. Every step is also in the written guide below.

Part 1: Create the course

  1. Go to Assets → Courses. The tabs at the top also give you Bundles, Students and Assignments. Click + Add a new course.
    Courses page with tabs and Add a new course button
    (1) Courses tabs, (2) + Add a new course
  2. Enter the Name, keep your Domain, set a URL Path (e.g. my-course), pick a theme and click Create.
    Add a new course dialog with name, URL path and theme
    (1) Name, domain and URL path, (2) theme, (3) Create
  3. The course appears in the list as Inactive. Click its name to open it.
    Course list with the new inactive course
    The new course

Part 2: Add modules and lectures

  1. Inside the course, click Add module. The buttons at the top are Add student, Students, View and customize theme and Settings.
    Empty course with Add module button
    (1) Add module, (2) course tools
  2. Name the module (e.g. "Module 1: Getting started") and click Create.
    Create module dialog
    (1) Module name, (2) Create
  3. Inside the module, click + Add lecture.
    Module with Add lecture button
    + Add lecture
  4. Fill in the Name and the Delay in days (0 = available immediately; used for drip access). Tick Enable comments if students can discuss the lecture, choose a template with Use template and click Create.
    Create a lecture dialog
    (1) Name and delay, (2) comments, (3) template, (4) Create
  5. Open the lecture's ⋯ menu. Edit opens the page editor, where you add your video and text. From the same menu you can Activate the lecture, open its Settings, create an assignment or a drip access email, and Duplicate, Move or Delete it.
    Lecture menu with Activate and Duplicate options
    (1) Activate, (2) Duplicate, Move, Delete
  6. Click Activate and confirm. The dot next to the lecture turns green.
    Activated lecture with confirmation
    (1) The active lecture, (2) confirmation
Important: new lectures are inactive by default. Students won't see anything until you activate each lecture and the course.
Save time: build your first lecture, then use Duplicate for the next ones. Rename it, adjust the delay and swap the video.

Part 3: Settings and activation

  1. Settings lets you change the course title, instructor name, language, description, domain, URL path, theme, fonts and the instructor photo, logo and cover image.
    Course settings page
    Course settings
  2. Back in Assets → Courses, open the course's ⋯ menu and click Activate.
    Course list menu with Activate
    ⋯ → Activate
  3. The status changes to Active.
    Course list showing Active status
    The course is active

Part 4: Sell the course

  1. On your order form's product (see Lesson 18), click + next to Resources, choose Courses and select your course.
    Add resource dialog with Courses selected
    (1) Courses, (2) your course
  2. Choose the Access mode, then click Add resource and Save.
    Access mode options
    The four access modes
Access modeWhat the student gets
Full accessEverything unlocks immediately; lecture delays are ignored.
Drip contentLectures unlock gradually, based on each lecture's delay.
Partial accessOnly the modules you select.
Partial access with dripSelected modules only, unlocking gradually.
What happens after payment: RadOS enrolls the buyer and emails their login details automatically. To add a student by hand (a bonus or a gift), use Add student inside the course.
Lesson 08

Creating & selling a community

A community gives your audience a dedicated space to post and discuss, inside RadOS alongside your funnels and courses, instead of on a social platform you don't control.

▶ VideoPrefer to watch? The whole lesson in a 1-minute video. Every step is also in the written guide below.

Part 1: Create the community

  1. Go to Assets → Communities and click + Create.
    Communities page with Create button
    Assets → Communities → + Create
  2. Enter the Name. Keep your Domain name; the Path fills in automatically from the name. Choose whether Automatic post approval is Enabled (posts go live instantly) or Disabled (you approve each post). Click Create.
    Create community dialog
    (1) Name, (2) automatic post approval, (3) Create
  3. The community appears in the list with its home page URL. Click its name to open it.
    Communities list with the new community
    The new community

Part 2: Find your way around

  1. The community opens on Home, the main feed. On the left you'll find Members, Moderation alerts (posts waiting for approval), Moderation history, Settings and Scheduled posts, plus your Topics.
    Community home with menu and topics
    (1) Write a post, (2) community menu, (3) Topics
  2. In Settings you can change the name, path and cover image…
    Community settings with name and path
    Name and path
  3. …choose Private Community (members join by invitation) or Public Community (anyone can view and join), and switch Automatic post approval on or off. Click Save.
    Community type and post approval options
    (1) Community type, (2) post approval, (3) Save

Part 3: Post and organise by topic

  1. Click Write something… on Home. Add a Title, pick a Topic (or type a new name to create one) and write your Content. You can attach files, video, GIFs or a voice note, or Schedule this post for later. Click Add post.
    Create new post dialog
    (1) Title, (2) Topic, (3) Content
  2. The post appears in the feed with its topic. Use the pin icon to keep important posts at the top. New topics show up in the left menu.
    Published post with pin icon and topic
    (1) Your post, (2) pin, (3) the new topic

Part 4: Sell access

  1. On an order form's product (see Lesson 18), click + next to Resources, choose Communities and select your community.
  2. Add a one-time or subscription price plan. RadOS grants access when the payment succeeds and removes it automatically if a subscription is cancelled or refunded.
  3. You can also give access with an automation: the action Grant access to a community (see Lesson 6).
Tip: a community is a natural upsell to a course. Bundle "course + community" for a higher-priced offer, or run a free community to keep leads warm before you pitch a paid product.
Lesson 09

Creating & selling physical products

Sell physical items directly through your order form, with no separate store platform. In this lesson you'll create a product with size variants and see where orders show up.

▶ VideoPrefer to watch? The whole lesson in a 1-minute video. Every step is also in the written guide below.

Part 1: Create the product

  1. Go to Assets → Physical products and click + Create.
    Products page with Create button
    Assets → Physical products → + Create
  2. Fill in the Name and Description, a SKU (your stock code) and Product tax, the Tax behavior (Exclusive = added on top, Inclusive = already in the price), the Currency, the Price and the Weight in grams.
    Product form with name, SKU, currency and price
    (1) Name and description, (2) SKU and tax, (3) currency and price
  3. Below that: tick Limit stock for this product to track inventory, tick Disable shipping fees if shipping is included, upload product images under Media, and tick This product has options if it comes in sizes or colours.
    Inventory, shipping, media and options sections
    (1) Inventory and shipping, (2) Media, (3) Options
  4. With options on, enter an Option name (e.g. Size) and its values (S, M, L). Click + Add another option for a second one, like colour. RadOS creates a variant for every combination, each with its own SKU, price and image. Click Save.
    Variants table with S, M and L prices
    (1) Variants with their own SKU and price, (2) Save
  5. The product appears in your list.
    Products list with the new product
    The saved product

Part 2: Sell it

  1. On a Sell funnel's Order Form (see Lesson 18), choose Physical product under Choose offer type and select your product. The price comes from the product itself.
  2. In the page editor, use the Physical product element (in the Payment section) to show the product and its options to the customer.
  3. You can also offer a physical product as an order bump on a digital offer (see Lesson 4).

Part 3: Fulfil orders

  1. Go to Sales → Orders. (Transactions and Subscriptions are in the same menu.)
    Sales menu with Orders
    Sales → Orders
  2. Filter by date, status or product to find an order. Once you've shipped it, mark the order as Fulfilled.
    Orders page with date, status and product filters
    Order filters
Note: RadOS handles checkout, payment and the order record. Packing and shipping happen outside the platform.
Lesson 10

Creating & selling digital files

Sell an ebook, a template or any downloadable file. First you upload the file to RadOS, then you deliver it in one of two ways: an instant download on the thank-you page, or an automatic email after every sale. You can use both together.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Part 1: Upload your file

  1. Go to Assets → Files.
    Assets menu with Files highlighted
    Assets → Files
  2. Click Upload files, then drag your file into the box or click it to browse.
    Upload files dialog
    Drag files or click to browse
  3. Your file appears in the list. Click Upload.
    File selected in the upload dialog
    (1) Your file, (2) Upload
  4. When the green check appears, click Done.
    Upload complete
    (1) Uploaded, (2) Done
  5. The file is now in Files, ready to use anywhere in RadOS. The ⋯ menu lets you see File details, download, rename or delete it.
    Files list with the uploaded PDF
    Your uploaded file
    File details panel
    File details

Part 2: Instant download on the thank-you page

The buyer gets the file the moment they finish paying, with no waiting for an email.

  1. Open your Sell funnel (see Lesson 18), click the Thank You Page step and then Edit page. Click the button you want to use.
    Button selected in the page editor
    (1) The button, (2) Action when button clicked
  2. Under Action when button clicked, choose Download file. A File field appears.
    Download file action with File field
    (1) Download file, (2) File
  3. Click the upload icon next to File, open the Your files tab and find your file.
    Your files tab with the PDF
    (1) Your files, (2) Your PDF
  4. Tick the file and click Insert.
    File ticked and Insert button
    (1) Tick the file, (2) Insert
  5. The file is attached to the button. Change the button text (for example "Download your guide") and click Save in the top right.
    File attached to the button
    The file is attached

Part 3: Deliver by email after every sale

This is the most reliable option, because the buyer can always find the file again in their inbox.

  1. In the same funnel, click the Order Form step, open the Automation Rules tab, click Add rule and then Add trigger.
    Automation Rules tab with Add trigger
    (1) Automation Rules, (2) Add trigger
  2. Choose New sale.
    Add trigger list with New sale
    New sale
  3. The funnel and step fill in automatically. Now click Add action.
    New sale trigger and empty action
    (1) Trigger, (2) Add action
  4. Choose Send email.
    Add action list with Send email
    Send email
  5. Click the + next to Email to write a new email. Give it a subject such as "Your guide is ready", then in the email editor add a button or link to your file (you can also attach the file). Click Save rule.
    Send email action with Email field
    Click + to create the email
Sender address first: RadOS can only send email from an address you have confirmed. If the Sender email address list says "No options", set up a sender address on your own domain first, as shown in Lesson 5.
Empty sender email address list
No confirmed sender yet
Selling several files? Put them all on your Link in bio page (Lesson 12) with the Sell a digital download product type.
Lesson 11

Building a blog

A blog brings in free traffic from Google before you ever send a reader into a funnel. RadOS builds the whole blog for you from a template: home page, post list, categories and search.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Part 1: Create the blog

  1. Go to Sites → Blogs.
    Sites menu with Blogs
    Sites → Blogs
  2. Click + Create.
    Blogs page with Create button
    + Create
  3. Enter a Name, choose the Domain name, set the URL Path (for example blog), click a template and click Create.
    Create blog dialog
    (1) Name and domain, (2) URL path, (3) Template, (4) Create
  4. Your blog appears in the list with its home page address. Click its name to manage it.
    Blogs list with the new blog
    Your new blog

Part 2: Write and publish a post

  1. Inside the blog you'll find three tabs: Posts, Pages and Categories. The template comes with sample posts you can edit or delete. At the top: Blog layout (header and footer shared by every page), Post layout (how every article looks), View blog and Blog settings.
    Posts tab with layout buttons
    (1) Tabs, (2) Layout and settings buttons, (3) + Create
  2. Click + Create. Enter a Title and Short description (the URL path fills in by itself), upload a featured Image and tick a Category. Click Create.
    Create a new blog post dialog
    (1) Title and description, (2) URL path, (3) Image, (4) Category
  3. New posts start as Inactive. Click the title (or ⋯ → Edit) to write the article in the page editor.
    New post with Inactive status
    New posts start as Inactive
  4. When it's ready, open ⋯ and choose Activate to publish now or Schedule to pick a future date and time.
    Post menu with Schedule and Activate
    Schedule or Activate
    Confirm blog post activation
    Activate now or Publish later
  5. Open the post's address to see it live.
    Published blog post
    Your live post

Part 3: Organise your blog

  1. Categories: create, rename or delete categories. Each one has its own page and its own SEO title and description. Assign a post to a category from the post's ⋯ → Settings.
    Categories tab
    Categories
  2. Pages: the template adds Home, Post list, Search, About and Contact. The Home page and Post list page can't be deleted, because the blog needs them.
    Pages tab
    Home page and Post list page are required
Turn readers into subscribers: in the post editor, add a Form element or a Popup, exactly like on a funnel page (see Lesson 2).
Lesson 12

Building your link in bio page

A link in bio page is one simple, shareable page that lists everything you offer: free guides, courses, digital downloads and products. Put its link in your Instagram, TikTok or YouTube bio, and visitors can sign up or buy without leaving the page.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Part 1: Create the page

  1. Go to Sites → Link in bio.
    Sites menu with Link in bio
    Sites → Link in bio
  2. Click + Create.
    Link in bio page with Create button
    + Create
  3. Enter a Name, choose the Domain name, set the URL Path and the Language, then click Create.
    Create link in bio dialog
    (1) Name and domain, (2) URL path, (3) Language, (4) Create
  4. The editor opens with three tabs (Products, Design, Settings) and a live phone preview on the right.
    Link in bio editor
    (1) Tabs, (2) Edit header, (3) Live preview

Part 2: Add your header and products

  1. Click Edit header. Add your photo, Display name and a short Bio, then your Social media links (Instagram, TikTok and more). Click Save.
    Edit header form
    (1) Basic information, (2) Social media links, (3) Save
  2. Back on Products, scroll down and click Add new product.
    Add new product and Add section buttons
    Add new product / Add section
  3. Choose one of the five product types:
    • Redirect to an external link: send visitors to any page, for example an affiliate offer or your blog.
    • Collect emails: a lead magnet form that adds subscribers to your list.
    • Sell a digital download: upload a file and set a price.
    • Sell a course: pick one of your RadOS courses and set a price.
    • Sell a physical product: uses your products from Lesson 9.
    Five product types
    The five product types
  4. Fill in the fields. For an external link that's an image, a Title, the Button text, a Subtitle and the URL. The preview updates as you type. Click Publish.
    Redirect product form
    (1) Image, (2) Text, (3) Publish
    URL field
    Paste the destination URL
  5. Your header and products are listed on the Products tab.
    Products tab with header and product
    (1) Header, (2) Product

Part 3: Group products into sections

Important: products only appear on the live page when they sit inside a section. Always add at least one section.
  1. Click Add section, give it a title (for example "Free", "Courses" or "Templates") and click Add section.
    Add section dialog
    (1) Section title, (2) Add section
  2. Drag the section (by its dotted handle) above the products that belong to it.
    Section placed above the product
    Section above its products

Part 4: Design, settings and go live

  1. Design: pick a theme and click Save.
    Design tab with themes
    Design themes
  2. Settings: change the name, domain, URL, language and Currency, choose accepted payment methods, and add SEO and tracking codes further down.
    Settings tab
    Base settings
  3. Click the open icon next to the address above the preview to see your live page.
    Live link in bio page
    Your live page
Tip: copy the page address and paste it into your Instagram, TikTok or YouTube bio. One link does the whole job.
Lesson 13

Creating discount coupons

Run a promotion without touching your regular prices. You create the coupon once, link it to the offers it should work on, and give customers a place to type the code.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Part 1: Create the coupon

  1. Go to Assets → Coupons and click + Create.
    Coupons page with Create button
    Assets → Coupons → + Create
  2. Choose the Discount type (Percentage or Fixed amount), then enter a Coupon name (only you see it), the Coupon code customers will type, and the Discount amount. Optionally set an Expiration date and a Limit of use (leave it blank for unlimited). Click Save.
    Create coupon form
    (1) Type, (2) Name and code, (3) Amount, (4) Expiry and limit, (5) Save
  3. The coupon appears as Active, with how many times it has been used.
    Coupons list
    Your active coupon

Part 2: Link it to an offer

A coupon only works on the offers you attach it to.

  1. Open your Sell funnel, click the Order Form step and scroll down the Configuration tab to Coupons. Click +.
    Coupons section in the order form configuration
    Coupons → +
  2. Choose the discount type, then open the Coupon list.
    Attach coupon dialog
    (1) Discount type, (2) Coupon
  3. Pick your coupon and click Add.
    Coupon selected in the list
    Your coupon
  4. The coupon now shows in the table, with its code, expiry and usage.
    Coupon attached to the offer
    Coupon linked to this offer

Part 3: Add the coupon field to the page

  1. Click Edit page on the Order Form. In the Payment section of the elements panel, drag the Coupon element onto the page, above the payment button. Click Save.
    Coupon element in the Payment section
    Payment → Coupon
Don't skip this: without the Coupon element, customers have nowhere to enter the code, even though the coupon is linked to the offer.
Lesson 14

Analyzing your email performance

Know what is working before you write your next newsletter or campaign. All the numbers live on one page.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Your email statistics

  1. Go to Emails → Statistics.
    Emails menu with Statistics
    Emails → Statistics
  2. At the top: the date range (top right), your sending Pool and the first graphs. The pool is your reputation level (New user, Low, Moderate or High risk) and affects how reliably your emails reach the inbox. Number of emails sent and Average percentage of opened emails show your volume and open rate.
    Statistics page top
    (1) Date range, (2) Pool, (3) Sent and opened
  3. Below: spam reports and bounced emails. Keep both as close to zero as possible. Spam reports hurt your reputation, and bounces mean addresses on your list no longer work.
    Spam and bounce graphs
    Spam reports and bounces
  4. At the bottom, the Emails table lists every newsletter and campaign email with total sent, opened, spam reports and bounces. Click a subject to see its own statistics, including clicks on each link and which contacts opened or clicked.
    Emails table
    Every email's results
  5. The email's own page shows its open, spam report, click and bounce rates, a row for every recipient (opened, clicked, reported, bounced; use Filter to narrow it down), and Links in this email with the clicks on each link.
    Statistics for one email
    (1) Rates, (2) Every recipient, (3) Link clicks
Turn insight into action: create an automation rule with the trigger Email link clicked (see Lesson 6) to follow up automatically with everyone who clicks a specific offer link.
Lesson 15

Managing clients with pipelines

A pipeline is a Kanban board for tracking leads and deals as they move through your sales process. It is useful whenever a sale needs a personal follow-up, for example consulting, coaching or higher-priced offers.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Part 1: Create a pipeline

  1. Go to CRM → Pipelines.
    CRM menu with Pipelines
    CRM → Pipelines
  2. Click + Create.
    Pipelines page with Create button
    + Create
  3. Enter a Pipeline name. RadOS suggests stages (New leads, Initial contact made, Proposal sent, Negotiation, Deal won, Deal lost). Rename, drag to reorder, or click + to add your own. Click Save.
    Create your pipeline dialog
    (1) Name, (2) Stages, (3) Add a stage
  4. Click the pipeline name to open the board.
    Pipelines list
    Your pipeline

Part 2: Add and move leads

  1. Each stage is a column. Click Add contact in the stage you want.
    Pipeline board
    (1) Stages, (2) Add contact
  2. Choose Add existing contact or Create new contact and click Next.
    Contact dialog
    (1) Existing or new, (2) Next
  3. Type at least 3 letters of the name or email, tick the contact and click Save.
    Contact search
    (1) Search, (2) Tick the contact
  4. The contact appears as a card in that stage.
    Contact card in New leads
    The contact card
  5. As the deal progresses, drag the card to the next stage.
    Card moved to the next stage
    Drag cards between stages

Part 3: Keep notes

  1. Click a card to open Contact info, then click Notes.
    Contact info with Notes button
    Notes
  2. Write the note (call summary, next steps) and click Save.
    Notes editor with text
    Write the note
  3. Saved notes appear under Previous notes, where you can pin, edit or delete them.
    Previous notes list
    Previous notes
Automate it: in an automation rule (see Lesson 6), use the action Add to a pipeline stage, so new leads or buyers land on the board automatically. Pipelines also pair well with bookings (Lesson 16).
Lesson 16

Automating bookings with the calendar

Let clients book time with you directly, get automatic reminders, and see every appointment in one place, without a separate scheduling tool.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Phase 1: Set your availability

  1. Go to CRM → Calendar.
    CRM menu with Calendar
    CRM → Calendar
  2. You'll see three tabs: Events, Bookings and Availability. Open Availability.
    Calendar tabs
    (1) Tabs, (2) Create new event
  3. Set your Weekly availability. Use Date-specific availability for one-off changes and Time-off for holidays.
    Availability page
    (1) Weekly availability, (2) Date-specific and time off
  4. Tick a day, choose the start and end time (click Add a time slot for a second block, such as after lunch) and click Save.
    Monday with hours set
    (1) Day and hours, (2) Save

Phase 2: Create an event

You need at least one event before anyone can book.

  1. On the Events tab click + Create new event and choose Individual event (one person per slot, ideal for 1-on-1 calls) or Group event (several people in the same slot, ideal for a workshop). Click Confirm.
    Choose event type
    (1) Individual or Group, (2) Confirm
  2. Enter the Name, Event duration and Host name, and choose a Location: Online meeting, Phone or In person.
    Event details form
    (1) Name and host, (2) Duration, (3) Location
  3. For an online meeting, connect Zoom or Google Meet, or tick External link and paste your meeting link. Click Save.
    Online meeting options
    Online meeting options
  4. Write a short Description for the booking page, then set when invitees can book (indefinitely, a number of days ahead, or within a date range), the minimum notice and the cancellation deadline.
    Description and availability settings
    (1) Description, (2) Booking window
  5. Choose the Start time increments (every 15, 30 or 60 minutes), an optional Daily limit and Buffer time between meetings.
    Increments, daily limit and buffer
    (1) Increments and daily limit, (2) Buffer time
  6. Under Notifications, keep or change the automatic email reminders (for example 1 day and 1 hour before).
    Email reminders
    Email reminders
  7. Scroll up and click Save and preview. You'll see the booking page your visitors get: they pick a day, then a time slot.
    Booking page preview
    The booking page
    Available time slots
    Available time slots
  8. Your event is now on the Events tab.
    Events list
    Your event

Phase 3: Put it on a page and manage bookings

  1. Open the page editor on any funnel step and add the calendar element. On an order form it is called Paid calendar (in the Payment section): link the event to a digital product so the client pays before the slot is confirmed.
    Paid calendar element
    Payment → Paid calendar
  2. Go to CRM → Calendar → Bookings to see every appointment, filtered by event, status or date. From here you can cancel or reschedule, and the client is notified by email.
    Bookings tab with filters
    (1) Bookings, (2) Filters
Tip: combine bookings with a pipeline (Lesson 15): move a lead to "Call booked" as soon as they schedule.
Lesson 17

Working with a team

When your business grows, you don't have to do everything yourself. Invite an assistant to your RadOS workspace so they can help with funnels, emails and contacts, without sharing your password.

▶ VideoPrefer to watch? The whole lesson in a short video. Every step is also in the written guide below.

Invite an assistant

  1. Click your profile picture in the top right, then Settings.
    Profile menu with Settings
    Profile picture → Settings
  2. In the left menu, open Workspace members and click Invite.
    Workspace members page
    (1) Workspace members, (2) Invite
  3. Enter your assistant's Email and click Invite. They receive an invitation email and get access as soon as they accept it.
    Invite new assistant dialog
    (1) Email, (2) Invite
Good to know: your assistant logs in with their own email and password, so you never share yours, and you can remove their access from the same page at any time.
Running several businesses? Separate workspaces for different brands or clients (subaccounts) depend on your plan. Contact RadOS support to find out what your plan includes.
Lesson 18 · Hands-on

Your first product, step by step: tag, funnel & digital product

A click-by-click walkthrough recorded inside a real RadOS account. By the end you'll have a working sales funnel that sells a digital product for €27 and automatically tags every buyer, so you can email them and build automations later. Every screenshot shows exactly what you'll see, with the button to click circled in orange.

What you'll need: a RadOS account (free is fine) and about 15 minutes. Connect a payment gateway before you share the funnel publicly. See the Help Center's Payments section.

▶ VideoPrefer to watch? The whole lesson in a 2-minute video. Every step is the same as the written guide below.

Before you start: how the menu works

Everything in RadOS lives in the top menu bar: Dashboard · CRM · Sites · Emails · SMS · Automations · Assets · Sales. Hover over or click any item to open its sub-menu. You'll use three of them in this lesson:

  • CRM → Tags to create the label that marks your buyers
  • Sites → Sales funnels to build the pages people buy from
  • The funnel's Order Form step, where you create the digital product and its price
The big picture: in RadOS a "digital product" isn't a separate upload. You create it right on the order form, then choose what the buyer receives (a tag, a course, a community or a calendar event) and how much it costs. The tag is what lets RadOS recognise buyers afterwards.

Part 1: Create a tag for your buyers

A tag is a label RadOS sticks on a contact. When the tag is attached to your product, everyone who buys gets it automatically. Later you can send emails to just your buyers, or start an automation the moment the tag is added.

  1. In the top menu, click CRM, then Tags.
    CRM menu open with Tags highlighted
    CRM → Tags
  2. You'll see a list of your tags with four columns: All time sales, Sales per contact, Times added and Times removed. Click + Create in the top right.
    Tags page with the Create button highlighted
    The Tags page, with + Create in the top right
  3. Type a clear name into Tag name, for example Buyer – Guide €27, and click Create.
    Create tag dialog with a name typed in
    (1) Name the tag, then (2) click Create
Seeing "Your plan does not allow you to create more tags"? The free plan includes a limited number of tags. Either reuse a tag you already have or upgrade your plan with the Upgrade button in the top bar.
Plan limit error message under the tag name field
The plan-limit message appears under the name field
Naming tip: put the product name and price in the tag (e.g. "Guide €27"). Six months from now you'll know exactly which buyers it refers to.

Part 2: Create a sales funnel

  1. In the top menu, click Sites, then Sales funnels.
    Sites menu open with Sales funnels highlighted
    Sites → Sales funnels
  2. Click + Create (top right, or the button in the middle of the page if you have no funnels yet).
    Empty Funnels page with Create button highlighted
    An empty Funnels page. Click + Create.
  3. Fill in the Create funnel window:
    • Name: only you see this, so name it after the product
    • Funnel domain: leave your default RadOS address (yourname.rados.rs) unless you've connected your own domain
    • Funnel type: choose Sell ("Sell a product or a service")
    • Currency: click the field, type the currency name (e.g. Euro) and select it
    Then click Create.
    Create funnel dialog filled in with the Sell type and Euro currency
    (1) Name, (2) Sell type, (3) Currency, (4) Create
  4. A green "Funnel created" message appears and your funnel shows up in the list as Active. Click its name to open it.
    Funnels list showing the new funnel as Active
    Your new funnel in the list
Funnel typePick it when you want to…
Build an audiencecollect email addresses (free guide, waitlist)
Sellsell a product or service. Comes with an Order Form + Thank You Page.
Custombuild any combination of pages from scratch
Run an evergreen webinarrun an automated, pre-recorded webinar

Part 3: Pick a design for the order form

Inside the funnel, the left panel lists your Steps: Order Form and Thank You Page. Below them is an Inactive Page, which visitors see if you ever switch the funnel off.

  1. With Order Form selected, scroll through the templates on the right. Hover over one you like (the small arrow icon previews it) and click Use template.
    Order form template gallery with Use template button highlighted
    Hover a template, then click Use template
  2. The step's settings open. Here you'll see the page Name, its URL Path (the end of the web address) and an optional Sales limit. Under Choose offer type, click Digital product.
    Order form configuration with Digital product highlighted
    Choose offer type → Digital product
Digital vs. physical: choose Digital product for anything delivered online (guides, courses, coaching calls, community access). Physical product is for goods you ship yourself.

Part 4: Create the digital product and attach your tag

  1. The Add digital product window opens. Click + Create new product. If you've made the product before, use Select existing product instead.
    Add digital product dialog with Create new product highlighted
    Switch to + Create new product
  2. Type the Digital product name (e.g. Guide (PDF)) and click Add product.
    Product name typed in with Add product highlighted
    (1) Product name, (2) Add product
  3. The product now appears with two empty boxes: Resources (what the customer gets after paying) and Price plans (what they pay). Click the + next to Resources.
    Product with Resources and Price plans plus buttons highlighted
    (1) Resources + first, then (2) Price plans + next
  4. In Add resource, pick the type. You can choose Courses, Course bundles, Tags, Communities or Calendar events. Click Tags.
    Add resource dialog with the Tags option highlighted
    Resource type → Tags
  5. Open the Tags dropdown, select the tag you created in Part 1, and click Add resource.
    Tag selected in the dropdown with Add resource highlighted
    (1) Choose your tag, (2) Add resource
  6. Your tag now appears under Resources. Next, click the + next to Price plans.
    Tag listed under Resources, Price plans plus highlighted
    (1) Tag attached, (2) now add a price
Selling a course instead? Choose Courses as the resource and RadOS gives the buyer access and emails their login details automatically. You can add both a course and a tag to the same product.

Part 5: Set the price

  1. In Attach price plan, choose the plan type: One-time payment, Subscription or Payment plan (installments). For a single purchase, click One-time payment.
    Attach price plan dialog showing the three plan types
    The three price plan types
  2. The first time, you won't have a plan to choose, so click Create a new one!
    One-time payment selected and Create a new one link highlighted
    (1) One-time payment, (2) Create a new one!
  3. Fill in the New price plan form, then click Create:
    FieldWhat to enter
    Price plan name displayed on the order formWhat the customer sees, e.g. "Guide – one-time payment"
    Price plan name displayed on your dashboardYour internal label, e.g. "Guide 27 EUR"
    Statement descriptorThe text on the buyer's card statement. Keep it short and recognisable (e.g. "RADOS GUIDE"), which helps prevent chargebacks.
    Payment amountThe price, e.g. 27 (the currency comes from your funnel)
    Tax behaviorExclusive = tax is added on top of the price; Inclusive = tax is already included
    New price plan form filled in with 27 EUR
    (1) Fill in the form, (2) Create
  4. The plan appears under Price plans with its amount (here €27.00). Now click Save. Nothing is stored until you do.
    Price plan listed at 27 euros with the Save button highlighted
    (1) Your price plan, (2) Save
  5. A green Changes saved message confirms it. The product is now locked in. To change it later, click Edit product.
    Changes saved confirmation in the top right
    Changes saved
Most common beginner mistake: closing the page before clicking Save. If your order form shows no product or price, go back and check that you saw the "Changes saved" message.
Optional extras on the same screen: Coupons (discount codes) and + Add order bump (a small extra offer shown at checkout). See Lessons 4 and 13.

Part 6: Set up the thank-you page

  1. In the left panel, click Thank You Page, hover over a template and click Use template. Buyers land on this page right after paying.
    Thank you page template gallery with Use template highlighted
    Pick a thank-you page design
Delivering a PDF: the easiest option is a download button on this thank-you page, or an email with the link. Lesson 10 covers both methods.

Part 7: Preview, edit the text, and go live

  1. Go back to the Order Form step. Use the buttons at the top right: View funnel step opens the live page, and Edit page opens the drag-and-drop editor.
    Order form step with View funnel step and Edit page buttons highlighted
    (1) View funnel step, (2) Edit page
  2. On the live page, your price plan already appears in the order summary with the correct price.
    Live order page showing the price plan at 27 euros
    Your price plan on the live order form
  3. The template still shows sample content (photo, product title, phone number). Click Edit page, click any text or image to replace it with your own, then click Save and Exit.
    Page editor with the Save button highlighted
    The editor: change the sample content, then Save
  4. Copy your page link from the URL Path field (the copy icon on the right) and share it.
Before you share the link: connect your payment gateway and make one real test purchase. Then check that (1) the payment arrived, (2) the buyer landed on the thank-you page, and (3) the tag was added to the contact under CRM → Contacts.

Next step: make the tag do the work

Open the Automation Rules tab on the Order Form step and click Add rule. A good first rule is New sale → Send email, which delivers the PDF link to every buyer automatically. Because buyers are tagged, you can also send them their own newsletters later (Emails → Newsletters, filtered by tag).

Automation Rules tab with the Add rule button highlighted
Automation Rules → Add rule
Recap: what you just built
  • A tag that marks every buyer
  • A Sell funnel with an order form and a thank-you page
  • A digital product with the tag as its resource and a €27 one-time price plan

Want the full detail on any topic?

Every lesson above links to a deeper, step-by-step article in the Help Center — or reach out and we'll walk you through it directly.

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